“ABC Bus Company has been with IDS for nearly 20 years. The support we receive has been outstanding. IDS has always gone beyond our expectations.”

Sue Carpenter
ABC Bus Company


Your satisfaction is our goal. International Decision Systems works hard to ensure your operations are running at peak performance at all times.

 

On the Customer Support Website, you will have access to product upgrades, documentation, searchable knowledge base and support call tracking.

Our support team is also available to help answer questions and resolve issues on a timely basis.

Client Login

Contact us if you cannot remember your user name or password.

 

UNITED STATES

Phone: +1.612.851.3200

InfoLease and CustomerCare Support
Support Hours: 7:30am - 5:00pm (CST)
InfoLease Phone: +1.612.851.3201
Fax: +1.612.851.3205
After-Hours Support: +1.612.851.3300
E-mail: support@idsgrp.com

Rapport, InfoAnalysis, LeaseEnterprise, and PortfolioEvaluation Support
Support Hours: 7:30am - 5pm (CST)
Phone: +1.612.851.3499
Fax: +1.612.851.3205
After-Hours Support: +1.612.851.3300
E-mail: pcprod@idsgrp.com

 

AUSTRALIA

Support Hours: 8:30am - 5:30pm (+10 GMT)
Phone: +61.(0)2.9247.9166
Fax: +61.(0)2.9247.9212
After-Hours Support: +61.(0)4.3148.9233
E-mail: idsaust@idsgrp.com

 

ASIA

Support Hours: 9am - 6pm (+8 GMT)
Phone: +65.6333.9866
Fax: +65.6333.9877
After-Hours Support: +65.9818.5120
Email: sing-support@idsgrp.com

 

UNITED KINGDOM

Support Hours: 9am - 5:30pm (GMT)
Phone: +44.1256.302040
Fax: +44.1256.302005
After-Hours Support: +44.07747.614749 (available by prior arrangement)
E-mail: idsleaseuk@idsgrp.com

CreditLine and Ford Classic Support
Support Hours: 8am - 6pm (GMT)
Phone: +44.1256.302010
Fax: +44.1256.302005
CreditLine E-mail: creditline@idsgrp.com