Client Support

Your Satisfaction is Our Goal.

   
   

We will continue to work hard to ensure your operations are running at all times. On the following pages you’ll have access to product upgrades, documentation, searchable knowledge base and support call tracking. Log-in now under "client login" to your left.

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United States
Office number: +1.612.851.3200

InfoLease®, ProFinia™, and Customer Care Support

Support hours:

7:30am - 5pm (CST)

Team 1:

+1.612.851.3201

Email:

team1@idsgrp.com

Team 2:

+1.612.851.3202

Email:

team2@idsgrp.com

Technical support:

+1.612.851.3500

Fax:

+1.612.851.3205

After-hours support:

+1.612.851.3300


Rapport® Support

Support hours:

7:30am - 5pm (CST)

Phone:

+1.612.851.3499

Fax:

+1.612.851.3205

Email:

webproductsupport@idsgrp.com

After-hours support:

+1.612.851.3300


InfoAnalysis®, LeaseEnterprise®, and PortfolioEvaluation™ Support

Support hours:

7:30am - 5pm (CST)

Phone:

+1.612.851.3204

Fax:

+1.612.851.3205

IA email:

iasupport@idsgrp.com

LE email:

lesupport@idsgrp.com

PE email:

pesupport@idsgrp.com

Australia

Support hours:

8:30am - 5:30pm (+10 GMT)

Phone:

+61.02.9247.9166

Fax:

+61.02.9247.9212

Email:

ilsupportaus@idsgrp.com

LMS email:

leasesupportaus@idsgrp.com

After-hours:

+61.04.3148.9233

Asia

Support hours:

9am - 6pm (+8 GMT)

Phone:

+65.6333.9866

Fax:

+65.6333.9877

Email:

sing-support@idsgrp.com

After-hours mobile:

+65.9818.5120

United Kingdom

Support hours:

9am - 5:30pm (GMT)

Phone:

+44.1256.302040

Fax:

+44.1256.302005

Email:

idsleaseuk@idsgrp.com

After-hours support is only available by prior arrangement at +44.07747.614749.


CreditLine and Ford Classic Support

Support hours:

8am - 6pm (GMT)

Phone:

+44.1256.302010

Fax:

+44.1256.302005

CreditLine email:

creditline@idsgrp.com

Ford Classic email:

classic@idsgrp.com


FleetWare™ Support

Support hours:

9am - 5:30pm (GMT)

Phone:

+44.1256.302020

Fax:

+44.1256.302005

Email:

fleetware_support@idsgrp.com


 

Portfolio Management Software Solutions
©2007 International Decision Systems
Contact Us | Copyright
1500 IDS Center 80 South 8th Street
Minneapolis, MN, 55402, USA
612.851.3200