Your Satisfaction is Our Goal.
International Decision Systems takes customer satisfaction seriously. We work hard to ensure your operations are running smoothly at all times, and our global support team is here to answer questions or resolve issues.
The support team at IDS includes equipment finance industry veterans that understand your business. We also have the processes and tools that allow our support team to be efficient and focus on your business including the Customer Support Website where you can submit and track issues.
Our support team is here to help you with the following:
- Get answers about product features and functionality – from simple to complex.
- Resolve problems with access to expert technical resources for troubleshooting and debugging.
- Update your software with the latest features and updates available from IDS.
- Submit feedback by providing your ideas on potential product and service enhancements.
To reach our support team, please contact us.