As Chief Technology Officer at IDS, Mr. Waibel oversees all aspects of delivering high-class products to the growing IDS customer base. Mr. Waibel boasts more than 20 years of industry experience in senior level product and development roles. Prior to joining IDS, Mr. Waibel was Chief Product Officer and Chief Technology Officer at HEAT Software (formerly FrontRange Solutions) in Milpitas, CA where he was responsible for the transformation of a cloud-based service management solution offering. He also co-founded and served as Chief Technology Officer for Hara Software, Inc. Earlier in his career, Mr. Waibel spent over 14 years at SAP in senior management roles during which time he conceived, built, and managed major product innovations including Employee Self-Service, Resource and Portfolio Management, and Duet and Alloy. Mr. Waibel holds a master’s degree in Computer Science and Business Administration from the University of Mannheim, Germany.