In our last blog, we looked at some of the companies that are making the move to the cloud. In one example, North Star Leasing shared how they have leveraged the cloud to improve internal operations and provide a better experience for their customers. Today, I would like to take a closer look at the technology and how it is delivered to support your business objectives.
Transforming your Business. Cloud computing is a term that covers many types of on-demand technology and computing implementations including Enterprise Cloud and Public Cloud. While the broad definition of ‘cloud’ helps to describe the underlying delivery of compute resources, it is important to understand the distinction between ‘hosted’ software and a true Software-as-a-Service (SaaS) delivery model.
Hosting is simply the installation and availability of a software application through a private or public cloud provider. In this model, it is your IT department (or the hosting provider) that is responsible to define the underlying hardware architectures that will be used and provide all of the configuration and application management required. In this scenario, the hosting company provides the physical location for computing hardware and is responsible for ensuring the uptime of the internet connection but would have no responsibility for the application. While the upfront costs of hardware infrastructure are often (but not always) avoided with software hosting, the hosting delivery model does not address the need for software licensing.
In contrast, The SaaS delivery model extends the on-demand, low upfront investment nature of cloud computing to include the software you need to run your business. For the end user of the solution, this means that all of the IT infrastructure, security monitoring and management and application management are provided by the SaaS provider. This allows the end user to focus on what is most important to them, delivering great customer service and allowing them to focus on growing their business.
Where to Start? Check out our Quick Start Guide eBook to give you a little more detail on what it means to transition your operation to the cloud.
Ray Wizbowski, Vice President of Marketing