IDS Privacy Policy

Effective date: January 1, 2019

International Decision Systems, Inc. (“us”, “we”, or “our”) operates https://www.idsgrp.com/  (the “Website”).

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Website and the choices you have associated with that data.

We use your data to provide and improve the Website. By using the Website, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from https://www.idsgrp.com/terms-of-use/.

INFORMATION COLLECTION AND USE

We collect several different types of information for various purposes to provide and improve our website for you.

TYPES OF DATA COLLECTED

Personal Data

While using our Website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Cookies and Usage Data
  • Usernames and Passwords

Usage Data

We may also collect information how the Website is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking Cookies Data

We use cookies and similar tracking technologies to track the activity on our Website and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Website.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.

Examples of Cookies we use:

  • Session Cookies.We use Session Cookies to operate our Website.
  • Preference Cookies.We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies.We use Security Cookies for security purposes.

USE OF DATA

Indago, Inc. uses the collected data for various purposes:

  • To provide and maintain the Website
  • To notify you about changes to our Website
  • To allow you to participate in interactive features of our Website when you choose to do so
  • To provide customer care and support
  • To provide analysis or valuable information so that we can improve the Website
  • To monitor the usage of the Website
  • To detect, prevent and address technical issues

TRANSFER OF DATA

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Indago, Inc. will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

DISCLOSURE OF DATA

Indago, Inc. may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of Alabama Motor Express, Inc.
  • To prevent or investigate possible wrongdoing in connection with the Website
  • To protect the personal safety of users of the Website or the public
  • To protect against legal liability

SECURITY OF DATA

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

SERVICE PROVIDERS

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

LINKS TO OTHER SITES

Our Website may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every website you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party websites or services.

CHILDREN’S PRIVACY

Our Website does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Website, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

CONTACT US

If you have any questions about this Privacy Policy, please contact us at https://www.idsgrp.com/contact

Effective date: January 1, 2019

International Decision Systems, Inc. (“us”, “we”, or “our”) operates https://www.idsgrp.com/  (the “Website”).

International Decision Systems, Inc. and its subsidiaries and affiliates (“IDS” or “we”) wish to provide you with transparency and accountability on how IDS collects and uses your personal information and how you can affect IDS’ handling of your personal information.

EU-U.S. Privacy Shield member

International Decision Systems, Inc. participates in and has certified its compliance with the EU-U.S. Privacy Shield Framework. We are committed to treating all personal data received from members of the European Union (EU), in reliance on the Privacy Shield Framework, and in compliance with the Framework’s applicable principles. To learn more about the Privacy Shield Framework, please visit the U.S. Department of Commerce’s Privacy Shield List at https://www.privacyshield.gov/. To view IDS’s certification, please visit https://www.privacyshield.gov/list.

Purpose of Data Collection

Support and Services

IDS provides end-to-end, full lifecycle software solutions for software for financial institutions and equipment leasing companies. When IDS collects personal information to provide support or services, it does so as a data processor on behalf of another company that is acting as a data controller. Specifically, in order to provide product support and services, it is necessary for businesses that are IDS customers to share information with IDS’ support team to allow IDS to diagnose the reported issue. IDS does not solicit end-user personal information from our customers. However, in some cases, a customer will include personal information of the customer’s end-users.

IDS has no direct relationship with the individuals whose personal data it processes. IDS does not own the information that is submitted to it. IDS uses the personal information only in ways compatible with the purpose for which it was uploaded by the other company, to provide support and services.

Hiring

IDS collects personal data in the recruitment and hiring process for the specific purpose for which the information was collected, to evaluate candidates, contact you regarding the opportunity. As such, IDS is a data controller when it collects data for this purpose. If you communicate with IDS by email or otherwise, complete online forms or surveys, or otherwise interact with or use the features on the application site, any information provided in such communications may be collected by IDS.

Marketing

At some IDS sites, we ask you to provide personal information, such as your e-mail address, name, home or work address or telephone number. We may also collect demographic information, such as your ZIP code, age, gender, preferences, interests and favorites. IDS acts as a data controller when it collects information for this purpose.

We may collect information about your visit, including the pages you view, the links you click and other actions taken in connection with IDS sites and services. We also collect certain standard information that your browser sends to every website you visit, such as your IP address, browser type and language, access times and referring website addresses.

When you receive newsletters or promotional e-mails from IDS, we may use web beacons, customized links or similar technologies to determine whether the e-mail has been opened and which links you click in order to provide you more focused e-mail communications or other information.

IDS uses this information to market its products and services to current and prospective customers that are businesses and to improve the web experience for visitors.

Consent to process personal data

When IDS acts as a controller of personal information, we will inform you if we intend to use personal data in a materially different way than is disclosed in this Privacy Policy. When the personal information is sensitive, IDS will inform you of how we may use the personal information in order for you to opt-in to such use.

Information sharing

To enable or support us in providing services, we may share your information, including personal information, within our corporate group of companies that are related by common ownership or control.

IDS may provide your personal information to companies that provide services to help us with our business activities. IDS may share personal information with third party partners a) to provide support; b) for the purposes of evaluating and hiring prospective employment candidates; or c) for the purpose of marketing, including pursuant to the administration and operation of the IDS website.

These companies are authorized to use your personal information only as necessary to provide these services to IDS. IDS is responsible for the processing of personal data it receives, under the Privacy Shield Framework, and subsequently, transfers to a third party acting as an agent on its behalf. IDS complies with the Privacy Shield Principles for all onward transfers of personal data from the EU, including the onward transfer liability provisions.

IDS is subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC). IDS may be required to disclose personal information in response to lawful requests by the FTC and other public authorities, including to meet national security and/or law enforcement requirements. In addition, IDS may share information as required by law, such as to comply with a subpoena, legal proceedings, or similar legal process or when IDS has reason to believe that disclosure is necessary to protect our rights, your safety and the safety of others or to investigate fraud.

Individual right to access data

Upon request, IDS will provide you with information about whether we hold, or process on behalf of a third party, any of your personal information.

IDS takes steps to make sure that the personal information it uses is correct. We will allow data subjects reasonable access to personal data and sensitive data about themselves during normal working hours and upon reasonable request, and will be allowed to update, delete and/or correct any inaccurate information by emailing our Legal department, contact information below. IDS will respond to your request to access within 45 days.

If IDS has obtained your personal information through our customer using IDS support services, to request correction or deletion of personal information, a data subject should directly contact the customer (data controller). If you are an end-user of one of our customers, and would no longer like to have your information sent to IDS, please contact the customer that you interact with directly. If our customer requests IDS to remove personal data, we will respond to the request within 45 days.

We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, enforce our agreements, and for disaster recovery purposes.

Changes to this Policy

IDS may revise or update this privacy policy from time to time to reflect changes to our practices. If we make any material changes we will provide notification through the company’s web site prior to the change taking effect. You should refer to this page for the latest information and the effective date of any changes.

Links to third party websites

Our site links to other websites whose privacy practices may differ from those of IDS. If you submit personal information on any of those sites, your information is governed by their privacy policies.

Independent recourse mechanism

In compliance with the Privacy Shield Principles, IDS commits to resolve complaints about our collection or use of your personal information. EU individuals with inquiries or complaints regarding our Privacy Shield Policy should first contact IDS at legal@idsgrp.com.

IDS has further committed to refer unresolved Privacy Shield complaints to The American Arbitration Association (AAA), an alternative dispute resolution provider located in the United States. If you do not receive timely acknowledgement of your complaint from us, or we have not addresses your complaint to your satisfaction, please contact or visit http://go.adr.org/privacyshield.html for more information or to file a complaint. The services of the AAA are provided at no cost to you.

IDS has further committed to cooperate with EU data protection authorities (DPAs) panel with regard to unresolved Privacy Shield complaints concerning human resources data transferred from the EU in the context of the employment relationship.

EU individuals may have the option to select binding arbitration under the Privacy Shield Panel for the resolution of your complaint under certain circumstances. For further information, please see the Privacy Shield website at https://www.privacyshield.gov.

For more information

Questions or concerns about how IDS handles personal data should be directed to the General Counsel:

220 South Sixth Street, Suite 700
Minneapolis, MN 55402
Direct: +1 612-851-3400
legal@idsgrp.com